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Shipping policy

Processing Time: Orders are processed within 1–3 business days (excluding weekends and Australian public holidays).

Delivery Timeframes:

  • Australia: 5–12 business days
  • New Zealand & UK: 10–20 business days
  • USA & Indonesia: 10–25 business days
  • Rest of World: 15–30 business days

Shipping Costs: Calculated at checkout based on your location and selected method. Free shipping promotions may apply from time to time.

Order Tracking: A tracking number will be emailed to you once your order has shipped.

Important Notes:

  • Timeframes are estimates and not guaranteed
  • HomeGlow is not responsible for delays caused by carriers, customs, or circumstances beyond our control
  • We are not responsible for orders delivered to an incorrectly provided address
  • International orders may be subject to customs duties and import taxes — these are the customer's responsibility

Contact: Mo9469227@gmail.com